Category:
Rental CRM
Yes, each product can be tracked with statuses like Available, Delivered, Returned, Replaced, and Upgraded.
In addition to status, the system also shows “Issued to Customer”, which helps you identify exactly which customer currently has the product.
When a product is delivered on rent:
- Its status changes to On Rent / Delivered
- The customer name is automatically linked to that product
This allows you to:
- Easily see which asset is with which customer
- Track product allocation in real-time
- Avoid confusion in case of multiple similar products
Example:
If you have multiple laptops of the same model, you can clearly see which serial number is issued to which customer.